Bringing diversity into your workplace can be a very rewarding experience and also bring with it a number of benefits you may or may not have considered.
Along with opening up your business to new cultures and languages, it also means you may be able to market your goods and services more effectively both in Australian and overseas.
A Culturally and Linguistically Diverse (CALD) workplace means having employees who:
are from different countries, including English-speaking countries such as Canada
have different cultural backgrounds
can speak other languages besides English
are from different areas in Australia, including regional towns
follow different religions
Australia is a multicultural society. Almost half of the population were either born overseas or have at least one parent born overseas
Australia is also continuing to grow its international business networks. Our largest trading partners include Asian countries such as China and Japan.
It's therefore good business sense to welcome employees from CALD backgrounds, if they have the skills and experience you need. They can help you to:
understand Australia's multicultural consumers
provide better customer service by using their language and cultural skills
provide access to new market segments and networks
expand internationally to overseas markets.
Make sure your workplace culture is ready to embrace diversity
For example, you can:
develop workplace policies and training that promote cross-cultural awareness
hold lunches and events that celebrate workplace diversity and encourage employees to share their cultures and experiences
set up mentoring arrangements that match employees from different backgrounds, to encourage open communication
find out when significant cultural and religious events and days are on, so you can anticipate leave requests and plan celebrations in the workplace
Your business can benefit from employing people from overseas if you need skills that are in short supply, or if you want to discover new ideas and technologies.
Employing people from overseas can sometimes be the best option for your business.
If possible, it's a great idea to employ locally. Even if you can't find the skills you need, you can train existing employees so they meet the demands of your business.
Unfortunately, this isn't always possible. You might have a position that needs to be filled and you can't wait for someone to be skilled up. Or maybe your business is just surviving and you don't have the time or money to provide training.
Whether you need skills that are in short supply in Australia, or want to bring in fresh ideas and new ways of doing business, employing people from overseas can be a great solution.
You can employ workers from overseas who are already in Australia and have rights to work in Australia, such as:
International students: Note that restrictions apply to when students are can work and how many hours
Visitors on working holiday visas: The working holiday maker program encourages visa holders to find short-term or casual work in specific industries in regional Australia.
Refugees: Anyone who has a protection (subclass 866) or refugee or humanitarian (all subclass 200s) visa is allowed to work and live in Australia as a permanent resident.
Skilled migrants: Migrants who have come to Australia on a skilled visa because they have skills that are in demand in Australia.
You can use your usual recruitment process to employ skilled workers from overseas who are already in Australia.
As an employer, it's your responsibility to make sure your employees are allowed to work in Australia:
Read information and examples of reasonable steps to take when employing legal workers.
Use the free online service Visa Entitlement Verification Online (VEVO) to check if your employees are allowed to work in Australia.
Check the conditions of your employees' visas for any requirements you need to meet as the employer.
You should also know that everyone who works in Australia has the right to basic protections in the workplace. You must provide the 10 minimum entitlements of the National Employment Standards to all your employees, including those from overseas.