Developing your skills and the skills of your employees can help to keep your business competitive. Investing in skills and training can increase productivity and innovation, help you attract and retain high quality employees and improve customer satisfaction.
Take the time to work out what skills will help your business grow and what support is available for your business.
To help you understand the type of training that will benefit and suit your business, you'll need to identify the skills your business needs, and the skills you and your staff have at the moment.
It's a good idea to refer to your business plan when you do this, because you should think about your future needs as well.
You might also want new skills to improve existing processes. For example, if you manage your stock manually, but would like to make the process more efficient, you could think about training an employee (or yourself) in online stock management systems.
The gap between existing skills and the skills your business needs should be where you focus your energies.
There is no one right way to develop skills in your business. You and your employees can explore a range of training options, including formal courses, apprenticeships and traineeships, mentoring and workshops.
Once you have your business training plan, create an individual training plan with each of your employees to let them know you value their skills development. Once you have a plan in place for each employee, you can regularly review how their skills have improved and if there are further opportunities for development.
If you need help developing your skills or the skills of your employees, there are government funded programmes that may be able to assist.
Employing people with different backgrounds means you can access a wider range of skills. You might want the experience of a mature-age worker to help you manage your business, or the enthusiasm and fresh ideas of an apprentice or trainee.
Employers can have a say about the occupation standards included in the national Vocational Education and Training system Training Packages through the Australian Industry and Skills Committee, and their Industry Reference Committees.
Industry Reference Committees are responsible for ensuring that Training Packages, and the qualifications and skills sets within these packages, meet the needs of employers.