There's plenty of stories out there of people that seem to have simply picked up their laptop one day and begun running a profitable small business straight from their bedroom.
Clearly, there's got to be more to it right? Well…yes!
Starting an online business begins with filling a need and building credibility, but the factors that go into making your online business a smashing success don't stop there.
While the barriers for setting up a company are low, it's important to understand the concept of an 'e-commerce' business, what's involved in getting started and the pitfalls to avoid.
Understanding e-commerce
Any transaction taking place over the internet can be classified as e-commerce.
Sometimes e-commerce can even take the form of a good or service being traded for another type of good or service.
As an online business, you may engage in e-commerce using traditional websites, social media channels, and mobile and tablet Apps (often known as 'in-app' purchasing).
Important points to consider:
How do I sell my products or services online?
Will your online business involve buying or selling over the internet? While marketing strategies are a common part of many business plans, marketing and promoting your product or service over the web can be quite different.
Web-specific strategies might not be covered in a traditional business plan, so even if you're experienced in business, it's important to do further research into successful online marketing techniques.
All business owners in Australia have to register before commencing any business activities. This may include registering one or any of the below.
This step will involve deciding on the name under which you trade. Registering your business name will also give you a business number – this is separate to your ABN.
Your business name should be original and easily identified by your customers. Having a business structure in mind can help – are you a:
If you're operating as a company, a different registration process applies than if you were a sole trader, partnership, or trust.
Your business domain name
Your domain name is the web address you will be using to trade online (also called a URL, or uniform resource locator). This usually incorporates your business name in some way. If you buy a domain name or build your own website, it could take the form of 'www.yourbusinessname.com.au'.
Alternatively, you could use an established web service that provides a hosting space for businesses, such as online marketplaces and storefronts.
Either way, you'll probably need to register this address.
There are a variety of taxes that can impact on your business. You might have to register for:
Find out what these terms mean, and if they apply to you, go to the Australian Tax Office website.
That depends on the product or service you're selling. You'll need to find out whether there's a licensing requirement for your particular business, or you may face fines or other difficulties.
Businesses selling products for consumption as food, for example, could need a Food Business Licence. However, there may be other licenses that aren't so obvious, so it's best to do some research into this area.
A great tool to help you get up and running is the Australian Business Licence and Information Service (ABLIS). Search ABLIS to find out which licenses or permits are applicable to your online business, or get a tailored business report.
Regardless of what you decide to do, running an online business can be a very efficient way to become successful in small business but there's a bit more to it than simply purchasing a laptop!